Privacy Policy
1. Personal Data We Process
Alpinplast AG primarily serves business customers. In the course of our business activities, we may process personal data relating to individuals acting on behalf of companies or organizations.
This may include:
name;
business email address;
telephone number;
job title;
employer or company name;
billing and shipping information;
order and purchase history;
VAT or company registration details;
IP address;
technical website usage data; and
communication history.
2. Why We Process Personal Data
We may process personal data for purposes including:
processing and fulfilling orders;
managing customer accounts;
issuing invoices;
arranging deliveries;
responding to enquiries;
maintaining business relationships;
preventing fraud and misuse;
maintaining website and system security;
complying with legal and tax obligations; and
sending business communications where legally permitted.
Where consent is required, for example for certain marketing or tracking activities, processing will take place only after the appropriate consent has been obtained.
3. Sharing of Personal Data
Where necessary, personal data may be shared with trusted service providers involved in the operation of our business, including:
logistics and freight providers;
payment service providers;
accounting and invoicing providers;
IT and hosting providers;
CRM and ERP service providers; and
professional advisers.
Personal data is shared only where necessary for legitimate business, contractual or legal purposes.
Where personal data is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.
4. Data Retention
Personal data is retained only for as long as necessary for the purpose for which it was collected or for as long as required by applicable legal, tax or accounting obligations.
5. Your Rights
Depending on the applicable data protection law, individuals may have rights relating to their personal data, including the right to request:
access;
correction;
deletion;
restriction of processing;
objection to certain processing; and
data portability where applicable.
For privacy-related enquiries, contact: